Network Specialist

A little about Capital Power

Capital Power (TSX: CPX) is powering change by changing power. This north star guides our ambitions, focus, and actions as we transform our energy system to power a net zero future. We’re a growth-oriented North American energy transition company headquartered in Edmonton, Alberta. We deliver reliable, affordable and decarbonized electricity solutions that communities can depend on.

Our people are at the core of our journey to get to net zero by 2045 and are transforming the future of power generation as a collaborative team of experts and innovators. We provide purpose-driven work in a safe and inclusive environment, and we live by our values. With us, your contributions matter. We’re here to partner with you so you can learn, innovate, and forge a career that’s meaningful to you. Join us in powering a clean energy future!

Your Opportunity

One Permanent Full Time Position.

Capital Power Corporation is currently seeking an innovative and motivated individual to join our Information Services Infrastructure team in Calgary.

Reporting to the Network Manager, the Network Specialist is responsible for the performance of Capital Power’s network infrastructure. This involves participating in and ensuring daily operational tasks are completed; including such items as: monitoring network health, incident and change management, backup validation, network health monitoring, patching, security reviews, etc.

You will contribute to our team by:

• Supporting sophisticated and diverse set of network hardware and services for multiple business areas.
• Ensuring team provides highly adaptable and customer-focused support services for all Capital Power business units, including second tier support for the Service Desk.
• Supervising performance and ensuring high availability and performance levels are achieved to support a high customer experience.
• Coordinating and performing appropriate network maintenance to ensure reliable and secure performance of the network systems; including but not limited to: applying security patches, implementing version upgrades, modifying, and improving services and performing ongoing operational management tasks.
• Providing support services that meets outlined “Service Level Agreements” in this highly sophisticated “network” environment.
• Providing support services for both operations and capital project initiatives.
• Understanding and following IT processes and practices, including General Computing Controls (GCC’s) to support CSOX requirements.
• Providing technical advice to direct manager, senior manager, and peers in support of business and strategic goals relevant to the duties of the position.
• Providing input into decisions within the network team and ensuring standard methodology is followed by vendors in relation to network managed services (if required).
• Leading and participating in the resolution of technical problems.
• Applying appropriate trouble-shooting skills and ensuring best-practice steps are followed in developing, testing, and implementing solutions. This includes ensuring root cause and Major Incident reviews are completed and documented.
• Serving/acting as an internal technical resource related to the network infrastructure and supporting services, technologies and solutions implemented.
• With the complex set of supporting network services, providing an overarching solution instead of problem resolution.

What you will bring to the role:  

Education:

• Completed Diploma or Degree in Computing Science, Computer Engineering or equivalent.
• CompTIA Network+ and Security+ would be an asset.
• Cisco CCNP and CCNA would be an asset.

Experience:

• 3+ years’ experience in Palo Alto NGFW or equivalent would be an asset.
• 3+ years’ experience with design, support, maintenance, and integration of large-scale IT infrastructure systems, with a specialization in networking.
• 3+ years in system support, maintenance, and support role.

Technical Skills:

• Working knowledge of key network infrastructure components, including: proxy servers and services, such as application level (ex: F5); network switches, routers, firewalls; core network switches and virtual switches; networking technologies, such as: routing protocols (ex: OSPF); spanning tree, fail-over services, WAN acceleration, MPLS, WAN, SDWAN services, VMWare NSX-T, etc.; telephony services (ex: Cisco UC, Voice gateways, etc.).
• Strong documentation skills and attention to detail.
• Self-motivated, organized, customer focused, and effective communicator.
• Effective time management skills with the ability to set priorities and meet deadlines.
• Problem solving, results driven and action-oriented when working on assigned tasks.

Working Conditions:

• Hybrid Office/Work from home position, with possible very minimal travel to meet business users at Capital Power facilities or other offices.

Additional Details:

In order to be considered for this role you must be legally eligible to work in Canada.

The successful candidate for this position will undergo an education verification, reference checks and criminal record check.

We believe that creating a culture that supports employee physical, mental, financial, and social wellbeing is critical to our success. That is why we provide flexible and affordable employee benefits, retirement savings, and paid time off programs. We also provide comprehensive onboarding, training, and programs supporting your career development.

Depending on the posting requirements relocation assistance may be available.

How To Apply and Next Steps

Capital Power only accepts resumes via online application at www.capitalpower.com/careers. If you choose to submit your resume by any other means, we cannot guarantee that your application will be considered for vacancies.

Applicants with disabilities who require a reasonable accommodation to complete their application can request accessible formats, communication support, or other accessibility assistance by contacting careers@capitalpower.com.

Capital Power is committed to providing a fair and transparent hiring process. We recognize and embrace the value of diversity and hire employees with the appropriate skills, experience and knowledge for each position.

Thank you for taking the time to apply and expressing interest in powering a sustainable future with Capital Power! We wish that we could personally respond to everyone who applies; however, it is our practice to contact only those individuals selected for interviews.

To apply on this position please go to www.capitalpower.com/careers and search for JR805885.